Client AreaKnowledgebaseFTP/SFTPHow do I FTP to my site?

How do I FTP to my site?

Plaint-text FTP is disabled on many of our servers to help with security.  We recommend using SFTP instead.

You can access the SFTP service by using the hostname and the port 2222. (Replace with your domain!)

You will need to use your cPanel username and password, and not an FTP sub-account username/password.

NOTE: Dreamweaver users, set your FTP hostname to as there is no option to configure ports

If your domain has not propagated yet, or you have not pointed the registrar to our name servers yet, you can use and port 2222 to access your account in the interim.

If you do not have a client capable of SFTP, there is a free client available called FileZilla. You can download from